FAQ
Frequently Asked Questions
Wash guide:
To prevent shrinkage and design fading, we suggest COLD WASH and AIR DRY. Try not to dry in temperatures surpassing 150 degrees.
How long does it take to receive my order?
Once ordered and confirmed (which can take up to 48 hours), it enters fulfillment, which takes 2-4 Business days to complete and ship.
Once sent, it will be in transit to you for 3-5 business days, contingent upon USPS.
How can I track my order?
Once your order is placed you will receive an email confirmation. You will receive another email once it has shipped, at which time you will be provided with a tracking number.
What is your refund and return policy?
Unfortunately we are unable to do any returns or exchanges. Everything on our site is print-on-demand, meaning that once an order is placed, it goes immediately into production and is created specifically for you. Therefore we are unable to stop the fulfillment process or re-sell it if you are unsatisfied. In the event that we there is an issue with the quality of your item(s) or it never arrived, please contact us and we will send you a promo code to re-order for free.
If you have any other questions, please email us at basedpatriotmerch@gmail.com